Travel cancellation and refund
BGood morning, I accidentally bought a ticket but I haven't activated it yet, unfortunately I will not be able to do that route. Is it possible to have a refund or to be able to buy another ticket? Thank you very much
Följ inlägget
1
följare
We don't refund single tickets, but since it's not activated you can either save it for another time when you wish to travel within a year. You can also give it away to someone who also has a profile registered in the app by clicking on the white symbol in the top right corner on the "Tickets"-page.
Have a nice day!
//Emma A